Veterinary customer

Services for veterinary customers

We offer a wide range of veterinary medicine and biologicals, fodder and veterinary diets, and pet shop goods for veterinary customers – veterinary doctors, breeders and retail pet shops or agricultural customers. A professionally managed call centre with 40 operators providing information on medicine and services for vets is available for the clients.

The company MED-ART offers a possibility to order online 24 hours a day, individual prices with regard to the costs, competition and customer´s possibilities. We provide the supply of goods within 24 hours by 4 distribution centres depending on the place and time as they need.

Client Zone

A registered customer can get to the Client Zone, where purchase is even more comfortable. The main advantages of the Client Zone:

  • 24/7 operation
  • client´s orders summary
  • it provides a summary of documents and invoices and a possibility of repeated generation
  • a possibility to choose the unloading address
  • information about the current availability of the goods, prices and expiry dates
  • summary of the entire MED-ART range
  • simple searching for products
  • a bookmark for promo goods and favourite items


I want to register to the Client Zone I want to register to the Client Zone

New client

If you have decided to become our customer, the first step is to get through the registration. You will have to provide the required information and documents for registration. Please send your applications together with the attached documents to the e-mail address, or contact us on tel. no. 0800 606 700.

  • Extract from the Company Register or a Trade Licence
  • Tax ID, or VAT No.
  • bank account number
  • export address if other than the company´s registered office
  • contact details (name, telephone, e-mail)
  • working hours when you can take over the goods
  • a person authorized to take over the goods
  • Veterinary’s licence (if you are a veterinary doctor)
  • a licence for opioids if you keep them
  • a licence for specified substances (precursors) if you keep them

Downloadable documents

MED-ART, spol. s r.o.
Hornočermánska 4, 949 01 Nitra
phone number: 037/ 77 53 702

Customer service centre

information, consulting and complaints
Green line 0800 606 700

Call Centre

Orders on working days from 7:00 a.m. to 6:00 p.m.
Green line 0800 900 700